Be Respectful and Kind
- Treat all members with respect and courtesy
- No harassment, bullying, or personal attacks
- Keep discussions constructive and helpful
- Be patient with new homeowners who may have basic questions
Stay On Topic
- Keep discussions relevant to Pine Ville BTO project and homeownership matters
- Avoid off-topic conversations, politics, or controversial subjects
- Use appropriate channels or private messages for unrelated discussions
Communication Guidelines
Clear and Helpful Communication
- Use clear, readable names (First Name + Last Name format)
- Ask specific questions instead of just saying “Hello” or “Anyone online?”
- Provide context when asking for help or advice
- Search previous messages before asking commonly discussed questions
No Spam or Flooding
- Avoid sending multiple consecutive messages – combine your thoughts into one message
- No repetitive posting of the same content
- Wait 2-3 days before reposting if your question goes unanswered
Sharing and Promotion Rules
Information Sharing
- Share helpful resources related to BTO, renovation, or Pine Ville specifically
- Include proper details when sharing events: date, time, location, and contact information
- No sharing of unrelated external group links or channels
No Commercial Activities
- No advertising or self-promotion unless approved by administrators
- No business solicitation or MLM schemes
- Professional services may be shared only in designated discussion threads with admin approval
Privacy and Safety
Protect Personal Information
- Do not share personal contact details publicly – use private messages
- No sharing of confidential information about your flat purchase or finances
- Respect others’ privacy and don’t screenshot/share private conversations
Safe Interactions
- Report any inappropriate behavior or unsolicited private messages to administrators
- Do not ask members to private message you without context
- Be cautious about sharing sensitive documents or financial information
Content Standards
Appropriate Content Only
- No inappropriate, offensive, or NSFW content
- Use appropriate language suitable for all ages
- No excessive use of caps, emojis, or formatting that makes messages hard to read
Quality Over Quantity
- Share valuable information and insights
- Avoid low-effort posts or messages that don’t add value
- Keep memes and casual content to a minimum
Administrative Guidelines
Moderator Authority
- Administrators have final say in rule interpretation and enforcement
- Temporary or permanent removal may occur for repeated violations1
- Appeals can be made through private message to administrators
Consequences for Rule Violations
- First violation: Warning and explanation
- Second violation: Temporary mute (24-48 hours)
- Serious or repeated violations: Removal from group
Helpful Participation
Support Your Neighbors
- Share experiences and lessons learned during your BTO journey
- Offer helpful advice based on your own experiences
- Connect members with similar timelines or flat types
- Share updates about Pine Ville development progress when available
Group Activities
- Participate in organized group discussions or meetups
- Contribute to polls and group decisions
- Help welcome and orient new members
Welcome to Pine Ville BTO Telegram Group! These rules ensure our community remains helpful, respectful, and focused on supporting each other through our BTO journey. Questions about these rules can be directed to the administrators.
Last Updated: 1 JULY 2025
Administrators: Group Admin